2 min read | May 30 | Justyna Polaczyk
Andy Warhol said that the idea of waiting for something makes it even more exciting. I hope it’s true because that means you're already warmed up and ready for the great... read more
7 min read | May 23 | Jeremy Moser
Ah … the modern-day question: AI or human-powered customer service? Which option would best complement my company’s CS framework? Which option would help my customers and... read more
8 min read | May 12 | Jacquelyn Dunham
A few years ago, my neighbor, Melissa, opened an online shop offering a unique line of organic skincare products. Despite her business passion, she struggled to reach her... read more
2 min read | Apr 30 | Justyna Polaczyk
April, a month associated with fertility, renewal, and new beginnings, is over. Luckily, its energy will stay with us for a bit longer and bring us a new family member!... read more
3 min read | Apr 28 | Justyna Polaczyk
Systell is a company with excellent customer service in its DNA. They understand that in today's world, having the right level of customer support is crucial to staying... read more
8 min read | Apr 19 | Justyna Polaczyk
Recently, I listened to a podcast explaining how the “TikTokization” of social media platforms influences video making. I thought I’d share this with you as I find it an... read more
3 min read | Mar 30 | Justyna Polaczyk
The last six months have brought many AI breakthroughs. As a result, it’s now easier than ever to create AI-generated content to create deepfake news. Here’s an example.... read more
18 min read | Mar 02 | Kasia Perzynska and Jacquelyn Dunham
If you're looking to earn money online, then you've probably heard of affiliate marketing. It's a popular way to make some extra cash by promoting products or services to... read more
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