Manage all your customer messages in one place

An easy-to-use ticketing system for excellent customer support.

Trusted by 6,000+ experts

Known brands use HelpDesk
HelpDesk application

Say goodbye to cluttered inboxes

HelpDesk offers a clean and smooth way to resolve customer issues and improve customer happiness at the same time.

Melissa Hannam, Director of Marketing at Valley Driving School
It's great because instead of having to open my inbox, I can see everything at a glance. I can log into one place, view all my agents, and do a pretty quick review.

Melissa Hannam,
Director of Marketing at Valley Driving School

Perfect for smart work automation...

Use automated workflows, customize them for better productivity, and stay at peak performance even if the ticket volume increases.

…ideal for team collaboration

Work easily from different places and at different times, but always as a team with a common goal.

Ticket assignment

To share support responsibilities

Collision detection

To make sure that one agent is working on a case

Secret agent mentioning

To get support when it’s needed

Detailed reporting for easy improvements

Gain an in-depth understanding of your team’s performance and build data-driven growth strategies.

Connects with our other products in just a few clicks

Thanks to the same intuitive design system, the integration of HelpDesk with our other products feels like a software upgrade.

Who is HelpDesk for?

For companies flooded with emails

For companies getting lots of inquiries

For companies using many addresses

For companies with plenty of teams

These brands love HelpDesk

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