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Justyna Polaczyk

Justyna Polaczyk

About me

Justyna worked as a Business Analyst and a journalist before she found her true calling. Now, as a content marketer, she shares her knowledge about customer service, business psychology, and eCommerce.

She believes that good writing should be like good teaching: based on data, beautified with good storytelling, and seasoned with a sense of humor.

Read my articles

Learning Series: ChatBot in a nutshell

Conversational marketing is a customer-centric, dialogue-driven approach to marketing. It boosts engagement, improves overall happiness, and — of course — grows revenue. In real life, it comes down to using tools that allow you to address customer problems accurately, and fast.... read more

7 minutes
Jul 1, 2024