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Recent articles
7 min read | Jun 15 | Michal Szczyglowski and Jacquelyn Dunham
How to Manage Live Chat With OR Without a Dedicated Team
Welcome, fellow business adventurers! Get ready to embark on a thrilling journey through the realm of customer support, where we'll navigate the ever-changing world of... read more
8 min read | Jun 06 | Justyna Polaczyk
LiveChat Partner Program Tiers and Benefits Guide
When we started building our products, we knew that we wanted to create the best tools for communicating with customers. And we were struggling with the same problems... read more
2 min read | May 30 | Justyna Polaczyk
May summary from the Partner Program
Andy Warhol said that the idea of waiting for something makes it even more exciting. I hope it’s true because that means you're already warmed up and ready for the great... read more
7 min read | May 23 | Jeremy Moser
Should You Use AI Chatbots or Human-Powered Customer Service?
Ah … the modern-day question: AI or human-powered customer service? Which option would best complement my company’s CS framework? Which option would help my customers and... read more
8 min read | May 12 | Jacquelyn Dunham
How Ecommerce Affiliate Marketing Helps Businesses Thrive
A few years ago, my neighbor, Melissa, opened an online shop offering a unique line of organic skincare products. Despite her business passion, she struggled to reach her... read more
2 min read | Apr 30 | Justyna Polaczyk
April summary from the Partner Program
April, a month associated with fertility, renewal, and new beginnings, is over. Luckily, its energy will stay with us for a bit longer and bring us a new family member!... read more
3 min read | Apr 28 | Justyna Polaczyk
91% of Systell customers improve ROI thanks to implementing LiveChat
Systell is a company with excellent customer service in its DNA. They understand that in today's world, having the right level of customer support is crucial to staying... read more
8 min read | Apr 19 | Justyna Polaczyk
How to make the most of the YouTube Partner Program – and the LiveChat Partner Program too!
Recently, I listened to a podcast explaining how the “TikTokization” of social media platforms influences video making. I thought I’d share this with you as I find it an... read more
