The Bigger Picture #2 | ChatBot reselling, LiveChat routing rules, and new section in Partner App
Jul 13, 2021
From this episode, you’ll learn everything about ChatBot reselling directly from Anika Szeliga, our Account Manager. Anika’s day-to-day business is to guide Partners through the opportunities our Partner Program gives, so she’s the best person to explain it to you. Thanks to her, you’ll get all the information you need to start offering ChatBot to your customers right away.
You’ll also learn about new routing rules for LiveChat. These rules are super important for those of your customers who have multiple websites, stores, and/or customers from around the world. The URL or website visitor’s location allows assigning chats to the right agents and optimizing the chat support.
We’re also diving a bit into our educational materials, including Sales & training, the new and shiny Partner App section.
Here are the links that you’ll find useful:
- Dive into more information about ChatBot reselling by reading this post.
- Here’s a guide allowing you to use chat routing and add LiveChat to your customers’ multiple websites.
- In case you’d like to learn more about chat assignments, here’s a pretty decent article on that subject.
- You can find the “LiveChat reselling 101” article here.
- Here’s the direct link to the Sales & training section.
From this episode, you’ll learn everything about ChatBot reselling directly from Anika Szeliga, our Account Manager. Anika’s day-to-day business is to guide Partners through the opportunities our Partner Program gives, so she’s the best person to explain it to you. Thanks to her, you’ll get all the information you need to start offering ChatBot to your customers right away.
You’ll also learn about new routing rules for LiveChat. These rules are super important for those of your customers who have multiple websites, stores, and/or customers from around the world. The URL or website visitor’s location allows assigning chats to the right agents and optimizing the chat support.
We’re also diving a bit into our educational materials, including Sales & training, the new and shiny Partner App section.
Here are the links that you’ll find useful:
- Dive into more information about ChatBot reselling by reading this post.
- Here’s a guide allowing you to use chat routing and add LiveChat to your customers’ multiple websites.
- In case you’d like to learn more about chat assignments, here’s a pretty decent article on that subject.
- You can find the “LiveChat reselling 101” article here.
- Here’s the direct link to the Sales & training section.
