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September Summary: Context Wrap Up, Upcoming Webinar, ChatPandas Success

3 min read
Oct 8, 2025

We just wrapped up Context ’25, our biggest event of the year, and we’re excited to share the highlights with you. This edition brings you everything you need to know about the new Text App, fresh promotional opportunities, and a partner success story you can share with your clients.

The big news: the launch of Text App — our all-in-one platform combining live chat, ticketing, reporting, automations, and AI support tools.

Partners get 30% commission until the end of the year — don’t miss this opportunity to promote Text App.

Watch the Context ’25 recording to learn how easy it is to set up workflows, automations, and the AI agent, and how AI Copilot supports every agent, working in a single environment to help any business grow. Context gives you way more context to put together a great promotion.

Text App is now available to all — check for yourself how great the app is, and promote it!

Remember that you can still request your Text App demo account and be ready for new and existing client requests when the app becomes available in the Solution program.

Context ’25 may be over, but we’re not stopping there. To make the upgrade even smoother for you and your clients, we prepared more resources — including a live Text App webinar.

On October 16, 2025, join our experts as they walk through:

For partners, it’s a great way to strengthen your promotions. For your clients, it’s the perfect chance to see Text App in action and ask questions directly.

Interested in participating? Sign up, save the date, and we will see you and your clients there!

Live chat is not just a nice-to-have in a business anymore. It’s a necessity that proves its worth time and time again. This month, we want to share the success of ChatPandas, a business process outsourcing company that uses Text products.

ChatPandas cut client onboarding from weeks to just 2–3 days by switching to LiveChat. Updates that once took days now happen in under a minute, and real-time dashboards save 20+ hours of reporting each month.

With instant insights into performance, ChatPandas reduced missed chats by 45% in one week and ensured leads flow directly into Salesforce for faster follow-up.

The result: speed, efficiency, and measurable impact.

Want to know more about their success? Read the full success story.

Are you interested in sharing your success with us? Do you have a case specific to your industry? We are always happy to hear your story! Contact us and let’s collaborate!