Online business

Welcome to the world of online business. In this section, we put together the collection of evergreen marketing content. Learn new online business techniques with LiveChat Partners Blog and take your skills to the next level.

30 Best Customer Support Outsourcing Companies for 2026

Scaling brands are increasingly replacing traditional call center models with AI-driven customer support solutions. This guide reviews 30 elite outsourcing companies, from enterprise leaders like Teleperformance to agile startups like Influx. By leveraging dedicated agents and... read more

25 minutes
Jan 21, 2026

15 Best Side Hustles You Can Start on Lunch Break in 2026

What you’ll learn from this article: Why side hustles are booming in 2026. What makes a great side hustle today. Top side hustle ideas for extra money in 2026. How to pick the right hustle for you. Realistic expectations and final tips. Key findings: What makes a great side... read more

22 minutes
Jan 20, 2026

Become our Partner

Build your business on excellent customer service products

Application view

5 Trends in 2026 That Will Impact the Future of Search

For years, Google has dominated the search market. The search engine still has the biggest share, but new players and new technologies are helping people get the answers they need online in different ways. Photo by Andrea Piacquadio from Pexels How are people getting to the... read more

6 minutes
Jan 8, 2026

New Video Ad Formats and Trends for 2026

In 2026, the world that was gradually moving towards the online environment took an even bigger leap than expected, with more businesses moving their operations to the internet and more people turning to ecommerce than ever before. You need to adjust your approaches to this... read more

5 minutes
Jan 6, 2026

Why Customer Segmentation Matters More Than Ever in 2026

2019 has officially arrived! As I’m continually looking for ways to improve my marketing skills and create valuable messages, one of the things I would like to work on this year is customer segmentation. I want to use it to further personalize communications in the projects I’m... read more

6 minutes
Jan 5, 2026

12 Best SEO Tools for Agency (+ 2026 Actionable Insights)

In 2026, the best SEO agencies don’t chase every new tool — they master the ones that drive measurable results. Tools like Ahrefs, Surfer SEO, Screaming Frog, and BrightLocal help agencies automate audits, optimize content, and prove ROI with clarity. Success comes from... read more

21 minutes
Jan 2, 2026

Best Way to Get Reviews From Your Clients? Tips for 2026 Inside!

Getting positive reviews isn’t about luck — it’s about timing, simple messages, and making the process effortless for your clients. Ask right after a win, share one link, follow up once, and use the feedback you already have. Build this into your workflow, and reviews start to... read more

17 minutes
Nov 19, 2025

Get Ready for 2026: Introduction to Marketing Audit

I don’t know about you, but for me, December is always the time of the year when I set some time aside for evaluating the past 12 months. I check what I’ve managed to complete and I analyze where I could have done better. You could use a similar approach to your marketing... read more

6 minutes
Oct 4, 2025

9 Top Sales Prospecting Tools to Use in 2025

Ask anyone who’s been in sales and they’ll tell you that in order to thrive, you need a natural talent for selling. There’s also another thing that they won’t tell you - the best sales professionals also rely on a host of tools to get their job done. While finding tools that fit... read more

5 minutes
Oct 1, 2025

Thought Leadership Strategies That Drive Real SaaS Industry Impact

Key findings: Thought leadership starts with focused authority Establishing influence in the SaaS space isn’t about covering every trend; it’s about committing to a clear niche and delivering depth. Content marketing creators who define a specific audience and stay consistent in... read more

16 minutes
Jul 31, 2025

Top Competitor Research Tools Every Agency Needs (+ Research Plan)

What you’ll learn from this article: The role of competitor research in ecommerce strategy. 14 best competitor analysis tools for ecommerce agencies. Best practices for ecommerce agencies. Tool selection criteria. An ecommerce agency in action (a short case study). Key... read more

16 minutes
Jul 10, 2025