The Bigger Picture #5 | Partner license alerts + Messaging Mode at LiveChat
Mar 24, 2022
In this episode, we’re covering one of the most essential features within the Partner Program, the license alerts. These alerts will allow you to have all hands on deck whenever there’s a problem with a license.
Anika Szeliga, our Partner Relations Specialist, describes the types of problems you might encounter and what actions you can take to solve them successfully.
Apart from that, we’re also talking about the Messaging Mode that allows chatting asynchronously through LiveChat. Thanks to this option, your customers will receive messages from website visitors even when support agents are offline. No more lost sales opportunities because visitors were browsing a website in the evening!
Milosz Zarzycki, a LiveChat Product Manager, will show you what the Messaging Mode looks like from the customers’ perspective and how to enable it.
Enjoy!
In this episode, we’re covering one of the most essential features within the Partner Program, the license alerts. These alerts will allow you to have all hands on deck whenever there’s a problem with a license.
Anika Szeliga, our Partner Relations Specialist, describes the types of problems you might encounter and what actions you can take to solve them successfully.
Apart from that, we’re also talking about the Messaging Mode that allows chatting asynchronously through LiveChat. Thanks to this option, your customers will receive messages from website visitors even when support agents are offline. No more lost sales opportunities because visitors were browsing a website in the evening!
Milosz Zarzycki, a LiveChat Product Manager, will show you what the Messaging Mode looks like from the customers’ perspective and how to enable it.
Enjoy!
