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This month was historical in terms of what happened in the cryptocurrency market.
You’ve probably heard about the fall of cryptocurrency. The slump was triggered by the collapse of FTX, one of the world's major crypto exchanges. Its FTT fell by over 80% in 24 hours!
And that was just the first domino piece falling. As a result, Bitcoin dropped 77% from its trading peak in November of last year, making it one of the biggest financial wipeouts of all time!
So let me quote Yuval Noah Harari: “Money isn’t a material reality – it is a psychological construct. (...) Trust is the raw material from which all types of money are minted.” After this historical cryptocurrency collapse, it will be tough to restore people’s trust in it; we can be sure of that.
But now, let’s get back to the LiveChat world and more positive news!
Squarespace is one of the most popular CMSs on the market. With a single subscription, you can create a website, host your content, register your custom domain name, sell products, track your site's analytics, and - now - chat live with website visitors.
Yes, we’re happy to announce that our product was chosen as the first chat extension in Squarespace’s history!
If your customers use Squarespace (or are planning to), you can easily convince them to give LiveChat a try, as these two products work together like a charm. A seamless experience and the ability to support website visitors – sounds like a recipe for success.
Speaking of the Squarespace integration, here’s how Kristine Neil uses this info in her business.
Kristine is our Partner within the Affiliate Program, running a blog about ecommerce. She’s also a web design expert, so writing about ecommerce platforms is natural for her. Once Squarespace introduced the integration with LiveChat, she immediately covered it.
If you’re looking for inspiration, we recommend checking her article out!
Some things never get old, so we’re returning with holiday tips on using our products. For LiveChat, we’re covering the most important tip: which greeting triggers should be used during a seasonal rush.
For ChatBot, we’re focusing on how to import and customize a “LiveChat After-Hours” template. This template can be used to automate customer support while your customer’s team is celebrating the holidays with their friends and families.
Speaking of customizations, you might be happy to hear that we’ve just refreshed our Manager’s Handbook - the ultimate guide to implementing LiveChat in your customer’s organization.
It’ll help you add LiveChat to your customer’s website and create an effective workflow. It covers topics like the absolute basics of LiveChat, monitoring performance, and training a team, so it’s a must-read for our Partners within the Solution Program.
