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The last six months have brought many AI breakthroughs. As a result, it’s now easier than ever to create AI-generated content to create deepfake news. Here’s an example.
On March 18th, Donald Trump stated that he expects to be arrested and appealed to his supporters for action, writing “protest, take our nation back.” He didn’t mention that he is awaiting a potential indictment in a hush-money case.
Fast forward to Elliot Higgins creating pictures of Trump being arrested in Midjourney “while waiting for Trump’s arrest” and posting them on Twitter. The tweet ends up with over three million views and images shared across all platforms, often without context or taking them at face value.
As a result, New York City is already preparing for riots in the streets over a possible arrest! Phew, thanks, AI.
Luckily, there are also AI tools that can really help without taking people to the streets. Let's focus on them instead.
The newest feature is all about automation and time-saving! AI text suggestions enhance agents’ writing by matching the tones of the messages they receive.
It can correct grammar and spelling mistakes and even generate texts based on input. Of course, agents can rephrase, summarize, or expand messages too!
If I were speaking to newbies, I’d say that regularly monitoring data allows you to identify trends, patterns, and areas of opportunity, which can help you make informed business decisions. However, as you run your business, you already know that good reports are crucial.
So, let me introduce the new charts that have appeared on your dashboard in the Partner App. Thanks to them, you’ll track your performance in Affiliate Program with ease and see which of your campaigns have recently worked best (and which didn’t)!
PerfectBot was built to solve two painful ecommerce problems:
- About 50% of customers try to reach agents outside of their working hours.
- Most online bots
suckare badly built.
Customers who want to use PerfectBot can simply customize pre-made bot responses, plug PerfectBot Agent into LiveChat, and start automating up to 80% of customer service requests.
Someone who stands behind this product is Lukasz Lewandowski, our Partner on the gold tier. That’s how Lewandowski describes the outcome of this project:
"PerfectBot has already automated 9 million chats for online stores in the fashion, sports, beauty, and electronics categories. Our ready-to-use AI chatbot resolves an average of 50-70% of customer issues and allows human agents to focus on high-conversion conversations."
And how about you? You can also create your app and sell it on our Marketplace!
Finally, the LiveChat and Squarespace integration has got a detailed cart view feature. Thanks to that, this integration will provide users with
- a display of items stored in customers’ carts and their variants,
- quick access to product pages directly from the cart view,
- and a number of selected items and their individual and total price.
They’ll be able to provide even better, faster, and more personalized support (without the need to play hide-and-seek with your data).
