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Here’s what happened in February

3 min read
Mar 1, 2024

To my surprise, OpenAI continues to amaze. After revolutionizing the online industry with the beloved (and behated) ChatGPT, the company introduced Sora - yet another reason to lay off your marketing specialists. This time - those from video and motion teams. 

But let's get serious for a moment. Have you seen those AI-generated videos with people having six fingers, two faces, and dancing in fire? That was the standard of video creation just a year ago.

Now, it seems we've entered a new era of AI video production. Sora is capable of generating hyper-realistic scenes from text instructions, and surprisingly, the results are quite impressive (and I’m not talking about dolphins on bicycles).

Fortunately, traditional video-making methods still have their place, allowing you to focus on quality content without worrying about the number of people’s fingers. And this month - we’re excited to bring you a lot of good video content made by humans.

Conor Simpson is a Marketing Manager at The Chat Shop, our Solution Partner. In this video, he talks with our host, Kaia, about how human interactions can transform digital customer service. 

They share tips on how to bring empathy and storytelling into LiveChat conversations. From creating real connections to keeping it genuine, this episode is packed with insights for entrepreneurs and marketers alike.

Check it out!

As you already know, HelpDesk is the youngest member of our Partner Program family. So, if you’re not familiar with it yet, our webinar is a good place to start. 

In short, it explains why HelpDesk is a perfect fit for LiveChat. So, if you already have customers who use LiveChat, HelpDesk offers a natural way to expand your offerings.

Here’s what we talk about:

Have a good watch!

Watch the webinar

In recent months, ChatBot has undergone an incredible transformation. It’s now equipped with the AI Assist™ framework which puts you in control of bot responses. It also scans websites, help centers, and other designated resources, enabling seamless training with the latest knowledge. 

Sounds mysterious? I bet it does, but that’s why we’re bringing you a pretty short video tutorial explaining how to build your first chatbot - in less than 10 minutes!

Watch the video

I’m sure that you remember our “Partner Program new joiner onboarding” in our Sales & Training section of the Partner App. You might think that this is content for absolute Partner Program beginners, but that’s not exactly true.

Recently, we updated our app with new functionalities that are meant to help you, like the new subscription view, lead submission, and adding users. If these names don’t ring a bell, watch the onboarding video and catch up with all the updates in our app!

Watch onboarding