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Here’s what happened in June!

3 min read
Jul 2, 2024

We might never uncover the universal meaning of life (other than 42). However, thanks to AI, we might be closer to understanding its evolutionary essence

DNA acts as life’s blueprint, containing crucial genetic information for our biological functions. But beyond that, it offers glimpses into our evolutionary journey! The problem is, we don’t understand its language. Yet. 

Thanks to AlphaFold, an AI breakthrough created by DeepMind in 2021, we can already better understand our biological systems and it’s predicted that we can potentially crack the code of life

Can you imagine actually learning about our origins? To be able to tell whether we’re the descendants of gods, aliens, or Ardipithecus? 

Honestly, it's refreshing to finally read a positive side to the AI revolution and not the Terminator-like scenario ;)

Speaking of AI, here's another news for machine intelligence enthusiasts.

You can now discover how to improve your chatbot's accuracy! ChatBot has created a 3-minute long, easy-to-follow tutorial, teaching how to train your bot using data from different sources like your website, help center, and internal documents.

Follow these steps to ensure your or your customer’s chatbot delivers precise and helpful answers to user questions.

Watch video

There isn’t a dull moment in our Partner App’s life! This time, we’re bringing you better insight into affiliate performance. 

Here are the changes:

Go to the “Reports” section and see your progress, or fill it with new data by promoting your affiliate link! 

Build a campaign

Our customers love the integration of LiveChat with Mailchimp, but they were missing one feature: making the in-chat sign-up form customizable. 

I’m happy to announce that this form can now be customized – the way you or your customer wants.

And, to refresh your memory, here’s how the form works:

As you see, it’s probably the easiest way to turn LiveChat into a lead-generating machine. If you haven’t tried it yet or didn’t offer it to your customers, it’s worth a shot.

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And now, exciting news from the HelpDesk world.

Our integration with Webflow is now live on the Webflow Marketplace! This means that HelpDesk is connected to a platform that has 3.5 million users in over 190 countries!

But what does the integration do? By integrating Webflow with HelpDesk, customer inquiries submitted through contact forms are automatically turned into tickets. This streamlines response times, helps effectively prioritize, and keeps the workflow organized.

Have a customer who uses Webflow? Offer them a free HelpDesk trial for smoother and more efficient operations.

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