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SearchGPT vs Gemini and other AI news

2 min read
Aug 2, 2024

Big news from the AI world again! OpenAI has introduced SearchGPT, a prototype search engine designed to find information and answer queries conversationally with AI easily.

The plot twist — it will compete directly with Google’s new AI, Gemini. And hopefully, this competition will make Google sweat. 

Google’s domination has been full of unfair advantages in advertising, limiting consumer choices, and creating barriers for new and smaller companies trying to compete in the market. As a cherry on top, there are also concerns about data security and user privacy. Some healthy competition could definitely heal the SERP market!

But now, some news from our own AI pond ;)

One, our personal AI assistant, has a dedicated spot in the LiveChat app for seamless access without disrupting your workflow. It can be accessed anywhere in the app without switching tabs and, thanks to that, users can stay focused on customer interactions while getting support at the same time.

But more importantly, One now understands where you are and what your intentions are. This translates to more accurate answers and even more relevant assistance!

Take the tour and see for yourself — it might be a great support for one of your clients.

Learn about One

An awesome resource has just landed in the Sales & training section: a go-to guide for showcasing key benefits of our user-friendly ticketing system. 

Using this cheat sheet, you can easily demonstrate how HelpDesk boosts customer satisfaction, integrates seamlessly with daily tools, and provides top-tier security, making it an essential tool for efficient and effective support management.

Go to app

Integration with Shopify just got better! 

With the Shopify sales tracker, your clients can now link chats to successful sales, proving that LiveChat is indispensable for online sales. 

The dedicated sales tracker provides detailed sales reports, insights into customer behavior, and performance analysis. It also aids in forecasting demand and managing inventory! 

This means your clients will be able to: 

If your clients use the Shopify platform, you can now offer them LiveChat, making it easier than ever to prove the effectiveness of live chatting!

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