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Happy New Year!
As we kick off this month’s newsletter, I’ll wrap up the year in the Partner Program. However, I couldn’t resist checking out what this year’s biggest technological breakthrough was! To stay on trend, I asked ChatGPT for an answer.
In 2024, the most significant technological advancement has been the pervasive integration of artificial intelligence (AI) across various sectors. AI's rapid evolution has led to groundbreaking innovations, transforming industries and daily life.
Honestly, I was taken by surprise - not exactly humble if you ask me ;) But when I asked for details…
- Detecting diseases (like cancer) earlier and delivering personalized treatments faster than ever,
- Accelerating research in fields like physics, biology, and chemistry with lightning-fast data analysis,
- Helping people create and solve problems - everything from writing and art to customer support - in ways we never imagined.
I have to admit - the results do look impressive.
And on that note, let’s dive into our 2024 summary!
Starting January 2024, we’re officially Text.
But it’s more than just a new name - it reflects who we’ve become: a platform where AI-powered tools transform how businesses connect with their customers through text!
So, what does this mean for you?
- All our tools - including LiveChat, ChatBot, and HelpDesk - will soon work together more seamlessly than ever.
- Faster innovation and smarter integrations, with AI driving every interaction.
- A sharper focus on helping customers deliver exceptional customer experiences with less effort and more impact.
So, you’ll still find the tools you know and trust, now united under one clear vision: making every text-based interaction smarter, faster, and more intuitive.
Here’s to a year of smarter conversations and stronger connections!
In 2024, we introduced lead submission to our Solution Program - a new way to collaborate and grow together.
What does this mean for you?
- Effortless referrals: Share client details through our lead submission form, and our sales team will handle the rest.
- Rewarding outcomes: Earn a $500 fixed fee or a 10% share of the deal’s annual value when a referral converts.
- Clear tracking: Stay updated on your referrals' status directly in the Partner App.
And don’t worry - we’re not stopping here! The Solution Program will keep evolving to better support you every step of the way.
Your success remains our priority, and we look forward to supporting your growth in the coming year!
We’ve refreshed your Affiliate Dashboard and Reports to make managing your performance easier than ever. The updated dashboard puts everything at your fingertips - products, short links, and assets. Want to promote LiveChat, ChatBot, or HelpDesk? Just pick your product and grab the right materials in seconds.
Your Reports section also got a glow-up. All key insights are now in one place, with a clearer “Licenses” report that shows your earnings, trial counts, and active customers at a glance. Plus, new filters make tracking and managing your licenses a breeze.
And to top it off, we’ve added fresh promotional assets to help you stand out.
Explore the updates, share your links, and watch your numbers grow! 🚀
This year brought game-changing integrations to boost workflows and results:
- HelpDesk + Shopify: Support tickets now show customer details, tags, and order history from Shopify—perfect for smarter eCommerce support.
- LiveChat + HubSpot (new version): Seamlessly transfer leads from LiveChat to HubSpot CRM, track statuses, and manage notes—all in one view.
- One-click Sales Tracker on Shopify: Sales Tracker now installs with a single click, so no coding is needed.
- Mailchimp Campaign Template: Automatically add new leads from LiveChat greetings to your Mailchimp audience.
Smarter tools, smoother workflows, and more growth opportunities - 2024 was all about building better connections. And 2025? It’s shaping up to be even bigger!
