[{"category_title":"Walkthrough of our Partnerships","content":"In LiveChat Partner Program, with one account come two alternative partnership models you can take advantage of:","header":"Walkthrough of our Partnerships","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":" Affiliate Marketing Program. Solution Partner Program.  ","header":"Walkthrough of our Partnerships","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"Here’s how they work and what’s different about them.","header":"Walkthrough of our Partnerships","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"","header":"Walkthrough of our Partnerships","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"As a LiveChat Affiliate Partner, your task is to market LiveChat according to your expertise and professional background. Once you set your partner account, you’ll be logged in the Partner App where you’ll be able to grab your own unique referral link. Then, all that’s left for you to do is:","header":"Affiliate Marketing Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":" Get your referral link. Share it far and wide with your audience, using the channels you know best. Grab a 20% commission for the lifetime of every LiveChat license you help us get.  ","header":"Affiliate Marketing Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"Who is the Affiliate Marketing Program for?","header":"Affiliate Marketing Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":" Publishers and content creators wanting to build a stream of passive income by promoting our product to their audience. Independent marketers who know how to direct people to our landing pages with their paid search campaigns. Bloggers and website owners who seek for a way to monetize their traffic.  ","header":"Affiliate Marketing Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"Solution Partner Program is your go-to partnership model if you want to include our software into your business offering. Instead of sharing referral links, it allows you to create LiveChat accounts for clients you work for - straight from the Partner App.","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"The Program covers so much more than direct recommendations, though! Numerous features will help you take advantage of it in various scenarios, including:","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":" Add LiveChat and services around it to your agency’s portfolio of services, Attach LiveChat to the suite of products you provide, Turn LiveChat into a feature available for clients using your platform, … and so much more!  ","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"How can you benefit from Solution Partner Program?","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":" You can earn a 20% commission from payments made by clients you set up trials for (if you pick your clients to manage payments). You can get a 20% discount for a lifetime of every LiveChat account you purchase from us for your clients (if you decide to manage payments yourself). You can then resell the software with your markup on top. You can provide various services around LiveChat to your clients and set your own price on them.  ","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"How does it work?\nIt’s easier than you might think!","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":" Go to the Solution Partner section and hit Create a free trial button Set up a trial for your client by filling in the short form Once you finish (which takes literally a minute), we’ll create the trial and send the invitation to start using LiveChat to the email address you provided.  ","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Walkthrough of our Partnerships","content":"And while it’s entirely up to you to decide how to build this flow into your unique business environment, we’re here to help you make the most of it. Just reach out at partners@livechat.com and let us know what your cooperation idea is!","header":"Solution Partner Program","permalink":"/help/getting-started/walkthrough-of-our-partnerships/"},{"category_title":"Comparing the Programs","content":"Here is a comparison of both programs that should give you a better understanding of how they work and what benefits are related to them.","header":"Comparing the Programs","permalink":"/help/getting-started/comparing-the-programs/"},{"category_title":"Comparing the Programs","content":"{{\u0026lt; comparison_table \u0026gt;}}","header":"Comparing the Programs","permalink":"/help/getting-started/comparing-the-programs/"},{"category_title":"How to create a Partner account","content":"Creating your Partner account couldn’t get any easier. Once you’re in, you can access all Partner Program models and test the App in as many ways as you can possibly imagine. Here’s the whole process in more details.","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"Start by clicking ‘Join now’ on our main page or any of the landing pages. We’ll redirect you to our sign up form, which you should fill in.","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"Once you’ve entered all your basic data, click ‘Next’ and go to the last step of our signup process.","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"Since we’d love to know a bit more about you, please choose one of the tiles that describes your idea of teaming up with us the most accurately. Here’s how this step looks like:","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"Then, confirm your choice by clicking ‘Sign up’. And that’s it! You now have access to Partner App!","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"Remember to check your inbox for the first update and don’t hesitate to explore the Application.","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"How to create a Partner account","content":"Have any questions? Feel free to reach out to us - either via chat or email.","header":"How to create a Partner account","permalink":"/help/getting-started/how-to-create-a-partner-account/"},{"category_title":"What’s in the Partner App","content":"To make your activity in the Partner Program as convenient as it gets, we built a simple yet user-friendly application. It allows you to keep track of your results in real time; create new campaigns; manage your customers’ subscriptions (if applied), and unleash your full potential as a LiveChat Partner.","header":"What’s in the Partner App","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Once you sign up, you have access to all sections of the App, regardless of which collaboration you decide to adopt.","header":"What’s in the Partner App","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"","header":"What’s in the Partner App","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"The App is divided into three sections that you can switch between. Each section has a separate dashboard which allows you to track your activity in it.","header":"What’s in the Partner App","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Affiliate Partner section allows you to get access to various performance metrics of your activity as a publisher. These include the efficiency of your campaigns, a list of LiveChat licenses created thanks to the use of your referral links, as well as detailed info on your commission brought it.","header":"Affiliate Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Oh, and you can also grab your Second Tier affiliate link as well and refer other affiliates to our program!","header":"Affiliate Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"","header":"Affiliate Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Along with all these tracking capabilities, Affiliate Section gives you access to multiple creative resources that should help you market our product. These include: banners, widgets, logos, tweets and other promo content.","header":"Affiliate Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"In Solution Partner section, you can set up new trial accounts for clients, customize some of their parameters and track performance of accounts you’ve already created.","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Here’s what you can find in this section:","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":" Create a free trial button, clicking which you’ll start setting up LiveChat trials for clients (1.), Manage buttons allowing you to access subscription section of accounts you’ve created (2, 3.) Manage buttons are deactivated whenever you picked your client to manage subscriptions. If that’s the case, the client can access subscription in LiveChat.  ","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Solution Partner section - the list of licenses brought by the Partner","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Solution Partner section also allows you to track performance of any licenses you set up. Data you can access include:","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":" Billing status (who’s managing payments, whether credit cards have been attached to accounts, have trials converted to paids version already, etc.) Performance of every account (lifetime and within the last 30 days) Location of the database (setting the trial up you can pick between one of the 2 server centers we have - in The US or in the EU  ","header":"Solution Partner Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"Once you become more familiar with our product and start bringing us new leads on a regular basis, you can apply for a LiveChat Expert status and get listed in LiveChat Marketplace.","header":"Expert Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"LiveChat Marketplace - Experts section","header":"Expert Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":"The Expert section of the Partner App is where you’ll be able to:","header":"Expert Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"What’s in the Partner App","content":" set up the Expert profile which we’ll display in the LiveChat Marketplace. track customers visits on the profile, their reviews of your cooperation and quotes sent to you through the Marketplace.  ","header":"Expert Section","permalink":"/help/getting-started/whats-in-the-partner-app/"},{"category_title":"Educational resources","content":"We do understand your thirst for inspiration. That’s why we come up with fresh educational content on a weekly basis. We also release newsletters to help you become a better marketer and promoter of our solutions.","header":"Educational resources","permalink":"/help/getting-started/educational-resources/"},{"category_title":"Educational resources","content":"Screen from the LiveChat Partners blog","header":"Educational resources","permalink":"/help/getting-started/educational-resources/"},{"category_title":"Educational resources","content":"We’ve also created the LiveChat Pitch Deck for our Solution Partners that could be used during presentations, workshop and customer training. Check what’s inside, and you could use it to your advantage on our blog.","header":"Educational resources","permalink":"/help/getting-started/educational-resources/"},{"category_title":"Educational resources","content":"Build up your knowledge with us!","header":"Educational resources","permalink":"/help/getting-started/educational-resources/"},{"category_title":"Your Partner Manager","content":"Once you join our Partner Program, you’ll get one of our Partner Managers assigned to you. Expect us to reach out soon after you sign up. You can also contact us anytime via chat or email.","header":"Your Partner Manager","permalink":"/help/getting-started/your-partner-manager/"},{"category_title":"Your Partner Manager","content":"","header":"Your Partner Manager","permalink":"/help/getting-started/your-partner-manager/"},{"category_title":"Your Partner Manager","content":"Want to check who your Success Manager is or set up a call to understand our partnership propositions better?  Log in to your Partner account and get their contact details listed below the photo.","header":"Your Partner Manager","permalink":"/help/getting-started/your-partner-manager/"},{"category_title":"Your Partner Manager","content":"Any unobvious questions or cooperation ideas you have in mind?","header":"Your Partner Manager","permalink":"/help/getting-started/your-partner-manager/"},{"category_title":"Your Partner Manager","content":"Get in touch with Pawel, the Program’s Manager.","header":"Your Partner Manager","permalink":"/help/getting-started/your-partner-manager/"},{"category_title":"Your first steps as an affiliate","content":"Ok, you’re in and ready to start sharing the affiliate link and acquiring leads! We highly encourage you to begin your activity as a LiveChat affiliate by copying the referral link and testing it out. You can get it directly from the dashboard:","header":"Your first steps as an affiliate","permalink":"/help/affiliate-marketing-program/your-first-steps-as-an-affiliate/"},{"category_title":"Your first steps as an affiliate","content":"","header":"Your first steps as an affiliate","permalink":"/help/affiliate-marketing-program/your-first-steps-as-an-affiliate/"},{"category_title":"Your first steps as an affiliate","content":"Depending on the type of your business, you can include the link in the blog posts you create, promote it on your product review platform, or share it in your sales or marketing newsletter.\nYour clicks and active trials will be visible in your dashboard, and we’ll send you emails updating you on your progress on a regular basis.","header":"Your first steps as an affiliate","permalink":"/help/affiliate-marketing-program/your-first-steps-as-an-affiliate/"},{"category_title":"Your first steps as an affiliate","content":"Once your very first affiliate campaign is up and running, take a look at the affiliate dashboard and see what other features you can leverage in your affiliate marketing activity.","header":"Your first steps as an affiliate","permalink":"/help/affiliate-marketing-program/your-first-steps-as-an-affiliate/"},{"category_title":"Your first steps as an affiliate","content":"Wondering how you could test your ideas in the affiliate dashboard?","header":"Your first steps as an affiliate","permalink":"/help/affiliate-marketing-program/your-first-steps-as-an-affiliate/"},{"category_title":"Your first steps as an affiliate","content":"Get in touch via email, start chatting, or schedule a call with your Partner Manager to discuss the details of our collaboration. You can also reach us at partners@livechat.com for more information.","header":"Your first steps as an affiliate","permalink":"/help/affiliate-marketing-program/your-first-steps-as-an-affiliate/"},{"category_title":"Your affiliate link","content":"An affiliate link is a URL that you can use in your activity as a publisher. It has a unique tracking parameter  - so-called referrer ID - attached. It allows us to track which customers signed up using the link.","header":"Your affiliate link","permalink":"/help/affiliate-marketing-program/your-affiliate-link/"},{"category_title":"Your affiliate link","content":"By default, affiliate link directs traffic to LiveChat’s main page. You can customize it though by creating affiliate campaigns.","header":"Your affiliate link","permalink":"/help/affiliate-marketing-program/your-affiliate-link/"},{"category_title":"Your affiliate link","content":"","header":"Your affiliate link","permalink":"/help/affiliate-marketing-program/your-affiliate-link/"},{"category_title":"Your affiliate link","content":"Your affiliate link includes a 120-day tracking cookie. This means that whenever visitors click on a link with your unique Partner ID, you will be credited with the referral - if only they create LiveChat license within these 120 days.","header":"How does the affiliate link work?","permalink":"/help/affiliate-marketing-program/your-affiliate-link/"},{"category_title":"Your affiliate link","content":"In other words, if a customer visits LiveChat website multiple times - using various affiliate links - we’ll pay commission to the owner of the last link a customer clicked on before signing up.","header":"How does the affiliate link work?","permalink":"/help/affiliate-marketing-program/your-affiliate-link/"},{"category_title":"Setting up Affiliate Campaigns","content":"Affiliate campaign is a step up from copying an affiliate link. With the affiliate link, there’s just one parameter added to your link - your referral ID.","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Setting up Affiliate Campaigns","content":"With the campaign, you can customize a number of additional parameters of your link, making your offer more interesting to your audience. These include:","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Setting up Affiliate Campaigns","content":" LiveChat trial extension, Discount on LiveChat plans, Name of the campaign you run.  ","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Setting up Affiliate Campaigns","content":"All the parameters can be applied to your affiliate link for a better, more unified campaign tracking and higher conversion.","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Setting up Affiliate Campaigns","content":"To set up a new campaign, go to ‘Promote LiveChat’ and click ‘Create campaign’ next to your affiliate link. You can also create a campaign in the ‘Campaigns’ section.","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Setting up Affiliate Campaigns","content":"Here’s our campaign builder looks like:","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Setting up Affiliate Campaigns","content":"","header":"Setting up Affiliate Campaigns","permalink":"/help/affiliate-marketing-program/setting-up-affiliate-campaigns/"},{"category_title":"Affiliate commission","content":"In LiveChat Affiliate Program, we offer a fixed 20% recurring commission for a lifetime of every LiveChat subscription you help us sell. This means you’ll get a 20% commission of every payment made by customers you refer - for as long as their subscriptions are up and running.","header":"Affiliate commission","permalink":"/help/affiliate-marketing-program/affiliate-commission/"},{"category_title":"Affiliate commission","content":"What’s most important for you as an Affiliate Partner is, that - once converted - LiveChat customers stay with us for years! In fact, the average lifetime of LiveChat subscriptions exceeds 12 months significantly, providing you with a stable passive income.","header":"Affiliate commission","permalink":"/help/affiliate-marketing-program/affiliate-commission/"},{"category_title":"Affiliate commission","content":"When it comes to commission withdrawals, we found PayPal’s eChecks the most convenient and reliable solution. While you don’t have to insert your PayPal details during the signup, you have to input them if you want to withdraw your earnings.","header":"Affiliate commission","permalink":"/help/affiliate-marketing-program/affiliate-commission/"},{"category_title":"Affiliate commission","content":"The history of commission withdrawals is available in The Partner App","header":"Affiliate commission","permalink":"/help/affiliate-marketing-program/affiliate-commission/"},{"category_title":"Affiliate commission","content":"To get your commission, go to the Affiliate Partner section and request a withdrawal. Just note, that you can only clear available balance and there’s no way to withdraw only a fraction of the money you earned with us. We usually accept those requests within 24 hours.","header":"Affiliate commission","permalink":"/help/affiliate-marketing-program/affiliate-commission/"},{"category_title":"Affiliate commission","content":"You can even get access to the history of your earnings and all the invoices confirming them under Affiliate Partner \u0026gt; Withdrawals.","header":"Affiliate commission","permalink":"/help/affiliate-marketing-program/affiliate-commission/"},{"category_title":"Tracking your results","content":"The Partner App allows you to monitor the results of your activity in real time. For that, we equipped it with a UTM-based Performance Report.","header":"Tracking your results","permalink":"/help/affiliate-marketing-program/tracking-your-results/"},{"category_title":"Tracking your results","content":" utm_campaign stands for the name of campaign you create using the campaign builder. utm_medium covers the channel that has been used to direct the traffic. In case of your affiliate links, the medium could an ad, an email, or a blogpost link depending on your methods. utm_content is great if you’re using a few different versions of an ad or a marketing newsletter. Once you add it, you’ll be able to track which of your creatives have outperformed the others. utm_term represents keywords you tag your campaigns with. Publishers often paste custom params generated by 3rd party tracking software they work with into this section.  ","header":"The report tracks your affiliate links assigning UTM parameters:","permalink":"/help/affiliate-marketing-program/tracking-your-results/"},{"category_title":"Tracking your results","content":"Performance Report’s key parameters","header":"The report tracks your affiliate links assigning UTM parameters:","permalink":"/help/affiliate-marketing-program/tracking-your-results/"},{"category_title":"Tracking your results","content":"Use the Performance Report to verify how efficient are your campaigns and methods of affiliate links sharing. It will help you optimize your conversion and boost your affiliate sales.","header":"The report tracks your affiliate links assigning UTM parameters:","permalink":"/help/affiliate-marketing-program/tracking-your-results/"},{"category_title":"Tracking your results","content":"Any questions or doubts? Ask us anything via chat or contact us at partners@livechat.com.","header":"The report tracks your affiliate links assigning UTM parameters:","permalink":"/help/affiliate-marketing-program/tracking-your-results/"},{"category_title":"Second Tier","content":"Second Tier is the extension of our Affiliate Marketing Program. We want to give our affiliates the opportunity to invite others to the Program and earn a 5% commission of all sales their referrals make.","header":"Second Tier","permalink":"/help/affiliate-marketing-program/second-tier/"},{"category_title":"Second Tier","content":"Visit your affiliate dashboard and get your Second Tier Affiliate Link.","header":"How to start?","permalink":"/help/affiliate-marketing-program/second-tier/"},{"category_title":"Second Tier","content":"","header":"How to start?","permalink":"/help/affiliate-marketing-program/second-tier/"},{"category_title":"Second Tier","content":"Then, invite new partners to the Program by sharing the referral link directly or including it in any type of content you create (be it a newsletter, blog post, or a CPC campaign). To get your link, visit the Partner App and click on the ‘Copy’ button next to the link.","header":"How to start?","permalink":"/help/affiliate-marketing-program/second-tier/"},{"category_title":"Second Tier","content":"Once your earnings reach $50, you can request a withdrawal directly from the Partner App. Remember that you need to add your Paypal account before requesting the earnings to be transferred your way..","header":"How to start?","permalink":"/help/affiliate-marketing-program/second-tier/"},{"category_title":"Your first steps as a Solution Partner","content":"Here are a couple of tips on where (and how) to start your journey as a LiveChat Solution Partner:","header":"Your first steps as a Solution Partner","permalink":"/help/solution-partner-program/your-first-steps-as-a-solution-partner/"},{"category_title":"Your first steps as a Solution Partner","content":" Create a test LiveChat trial in Solution Partner section. Setting up a license is quite simple and going through the process yourself will help you become more familiar with all of its advantages It will also allow you to assess how to implement opportunities we provide into your unique business environment.  ","header":"Your first steps as a Solution Partner","permalink":"/help/solution-partner-program/your-first-steps-as-a-solution-partner/"},{"category_title":"Your first steps as a Solution Partner","content":"![solution partner dashboard create trial](/solution-partner-dashboard-create-trial@2x.png) *Here’s where you can start creating new trial accounts*  ","header":"Your first steps as a Solution Partner","permalink":"/help/solution-partner-program/your-first-steps-as-a-solution-partner/"},{"category_title":"Your first steps as a Solution Partner","content":" Get in touch with your Partner Manager. Each and every partner has a Partner Manager assigned to their account. You can find their contact details directly in the Partner App. Feel free to reach out in case if you have any questions or need us to help you get the most of LiveChat Partner Program.  ","header":"Your first steps as a Solution Partner","permalink":"/help/solution-partner-program/your-first-steps-as-a-solution-partner/"},{"category_title":"Your first steps as a Solution Partner","content":" Download the LiveChat Pitch Deck. The Pitch Deck is a handy tool to use during product presentations and training. It will help you not only show your customers the value of using our product but also land new ones as you convince them to give LiveChat a try.  ","header":"Your first steps as a Solution Partner","permalink":"/help/solution-partner-program/your-first-steps-as-a-solution-partner/"},{"category_title":"Setting up new accounts your clients","content":"To create a LiveChat trial license directly in the Partner App, you should:","header":"Setting up licenses for your clients","permalink":"/help/solution-partner-program/setting-up-new-accounts-for-your-clients/"},{"category_title":"Setting up new accounts your clients","content":" Go to the ‘Solution Partner’ section in your Partner App. Hit ‘Create a free trial’ button. Fill in the fields with the relevant data Confirm trial license creation by hitting ‘Create a free license’ button once again.  ","header":"Setting up licenses for your clients","permalink":"/help/solution-partner-program/setting-up-new-accounts-for-your-clients/"},{"category_title":"Setting up new accounts your clients","content":"Modal window where you can create trials for clients in Solution Partner section","header":"Setting up licenses for your clients","permalink":"/help/solution-partner-program/setting-up-new-accounts-for-your-clients/"},{"category_title":"Setting up new accounts your clients","content":"Once you finish these steps, we’ll create the trial for your client and send an invitation to start using LiveChat to the email you provided.","header":"Setting up licenses for your clients","permalink":"/help/solution-partner-program/setting-up-new-accounts-for-your-clients/"},{"category_title":"Setting up new accounts your clients","content":"Email invitation email that end clients receive","header":"Setting up licenses for your clients","permalink":"/help/solution-partner-program/setting-up-new-accounts-for-your-clients/"},{"category_title":"Setting up new accounts your clients","content":"Automating the trials creation process is possible with some developer skills and with the use of Partner Program’s API documentation.","header":"Setting up licenses for your clients","permalink":"/help/solution-partner-program/setting-up-new-accounts-for-your-clients/"},{"category_title":"Customizing accounts you create","content":"Creating LiveChat accounts in Solution Partner Program comes with a number of customization options:","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":" You decide who will manage payments for created accounts You decide where we should store clients’ data You decide whether to offer clients a special deal on LiveChat  ","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"Managing payments ","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"Every time you create a LiveChat trial account for your client, you can decide who will manage the payments for it:","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":" You - in the Partner App Your client - in LiveChat  ","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"If you pick yourself:","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":" We’ll get you a 20% lifetime discount We’ll hide all the subscription details in LiveChat so that the client using it has no access to the details of our cooperation  ","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"If you point at your clients to manage payments:","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":" We’ll give them access to subscription section in LiveChat for them and disable it in the Partner App We’ll pay you a 20% recurring commission if clients subscribe for a full version  ","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"Each option has its advantages and covers different use cases. Not sure which suits your business needs better? Check this comparison:","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"{{\u0026lt; comparison_table solution \u0026gt;}}","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"{{\u0026lt; twentytwenty \u0026ldquo;subscription-section-regular.png\u0026rdquo; \u0026ldquo;subscription-section-resellers.png\u0026rdquo; \u0026gt;}} On the left: billing details of LiveChat subscriptions where client manages payments. On the right: billing details of subscriptions where Partner manages payments.","header":"Customizing accounts you create","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"Setting up LiveChat accounts in the Partner App, you have the ability to choose the location of servers you want us to store data your clients will collect in LiveChat.","header":"Storing clients’ data","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"","header":"Storing clients’ data","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"We have datacenters located both in The United States and in The European Union. While both are extremely secure, some companies may have specific requirements to use one rather than the other.","header":"Storing clients’ data","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"You can address their needs taking advantage of this option.","header":"Storing clients’ data","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"To give you an example; For a lot of European companies it’s crucial to store all of their clients’ information on servers located in the EU. They are simply obliged to use software which goes far beyond being GDPR compliant (which LiveChat is, of course).","header":"Storing clients’ data","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"To the form creating trials for clients, we’ve also added an option to attach a special deal to the account you created. Whenever you point at your client as the one responsible for managing payments for the account, you are given additional options to:","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":" extend a client’s trial up to 60 days attach one of the available discounts to the account you create (see the screen below)  ","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"If you decide to include any of these, we’ll add the info about the deal to the email invitation sent your customer’s way. Here is how they look now:","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"These customized invitations can encourage your clients to subscribe for a LiveChat paid version. After all, you can provide them with better offer to the one they can get signing up on our website.","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"Customizing accounts you create","content":"However, whether you want to make use of it or not, is entirely up to you.","header":"Offering custom deals on LiveChat","permalink":"/help/solution-partner-program/customizing-accounts-you-create/"},{"category_title":"How to pay for your customers’ accounts","content":"Whenever you create LiveChat accounts where you decide to be responsible for managing payments, you can access their subscription section:","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":" Straight from the window confirming that the trial has been created  ","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":"![create free trial success modal](/create-free-trial-success-modal.png)  ","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":" From the Solution Partner \u0026gt; Licenses section  ","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":"","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":"Here is how the subscription section looks in the Partner App:","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":"","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":"When setting the paid version up, you need to decide on the following:","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":" What plan will your customers use LiveChat in How many seats will you buy for them  ","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"How to pay for your customers’ accounts","content":"Subscribing for a paid plan straight away is not obligatory, of course. Each account you create comeds with a trial and you can access its billing section anytime - by clicking “Manage” on the list of licenses you’ve created.","header":"How to pay for your customers’ accounts","permalink":"/help/solution-partner-program/how-to-pay-for-your-customers-accounts/"},{"category_title":"Tracking performance of accounts created","content":"Every account created in Solution Partner Program gets listed in the Solution Partner \u0026gt; Licenses section of the Partner App (see the screen below).","header":"Tracking performance of accounts created","permalink":"/help/solution-partner-program/tracking-performance-of-accounts-created/"},{"category_title":"Tracking performance of accounts created","content":"","header":"Tracking performance of accounts created","permalink":"/help/solution-partner-program/tracking-performance-of-accounts-created/"},{"category_title":"Tracking performance of accounts created","content":"In this section you’ll find detailed information about:","header":"Tracking performance of accounts created","permalink":"/help/solution-partner-program/tracking-performance-of-accounts-created/"},{"category_title":"Tracking performance of accounts created","content":" What parameters you set every accounts on (including company name, setup email, side managing payments and chosen database) How accounts perform over time (has it converted to a paid version, how many chats it had lifetime and over the course of last 30days, etc) Discount/ Commission details (what discount/commission you get, how much you earned per account) Subscription details (available if you chose to manage payments yourself)  ","header":"Tracking performance of accounts created","permalink":"/help/solution-partner-program/tracking-performance-of-accounts-created/"},{"category_title":"The Pitch Deck","content":"We’ve decided to create the Pitch Deck after we’d spoken with multiple LiveChat partners. We knew that having all necessary information in one place and giving them a customizable template where they would be able to insert their own branding and content will a powerful asset.","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":"The LiveChat Pitch Deck is an all-inclusive set of documents and files which will enable you to create great presentations on our product. You can also use it to set up workshops where you’ll walk your customers through LiveChat features and help them discover how our product could work for them.","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":"You can download your free copy of the Pitch Deck directly from the Solution Partner dashboard:","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":"","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":"You’ll also find it in the Affiliate Marketing Program resources section here.","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":"Here’s the complete list of all the things you’ll find in the Pitch Deck:","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":" Sales Presentation Sales Deck Application screenshots ChatBot (previously known as BotEngine) LiveChat \u0026amp; Magento sales materials Security Overview Product Info Deck Videos: Product videos LC Tips Integrations tutorials  ","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":"What’s important, the Pitch Deck is a work-in-progress document which means two things:","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"The Pitch Deck","content":" We’ll be updating it on a regular basis to make sure it covers all aspects of using LiveChat and has all the information our Partners need to boost their business offering. You can add in your own assets, content, and branding. Feel free to do it yourself and contact us at partners@livechat.com, and we’ll be happy to support you.  ","header":"The Pitch Deck","permalink":"/help/solution-partner-program/the-pitch-deck/"},{"category_title":"LiveChat Experts Marketplace","content":"LiveChat Marketplace is where we want our users to show off their skills and thrive. It features over 130 applications created by our skilled customers and by our team, and it’s visited by over 25,000 people each month.","header":"LiveChat Experts Marketplace","permalink":"/help/livechat-experts/livechat-experts-marketplace/"},{"category_title":"LiveChat Experts Marketplace","content":"‘I’m not an app’, I hear you say. As a LiveChat Partner, you can get listed on the Marketplace too! We’ve got the ‘Experts’ section with a list of profiles of our most dedicated partners who know the product inside out. It will allow you to get right in front of and offer your services to over 26,000 LiveChat paying customers and over 900,000 unique visitors of our website.","header":"LiveChat Experts Marketplace","permalink":"/help/livechat-experts/livechat-experts-marketplace/"},{"category_title":"LiveChat Experts Marketplace","content":"View on the LiveChat Marketplace Experts section","header":"LiveChat Experts Marketplace","permalink":"/help/livechat-experts/livechat-experts-marketplace/"},{"category_title":"LiveChat Experts Marketplace","content":"Our Partners offer a large range of services around LiveChat: from web development via marketing and business strategy to implementation assistance.","header":"LiveChat Experts Marketplace","permalink":"/help/livechat-experts/livechat-experts-marketplace/"},{"category_title":"LiveChat Experts Marketplace","content":"Take a look around, get inspired by the LiveChat Experts, and check what type of offering you can add to your business portfolio.","header":"LiveChat Experts Marketplace","permalink":"/help/livechat-experts/livechat-experts-marketplace/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"The short answer is: the LiveChat Expert is an experienced LiveChat Partner with at least projects up their sleeve that they can proudly show off on their profile.","header":"LiveChat Partners vs. LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"We like to think about LiveChat partners as LiveChat Experts in the making, and we’ll do all we can to make sure you know how and have the skills to achieve the Expert status. The application process should be the final confirmation that you now know the product thoroughly and can help others with customizing or implementing it.","header":"LiveChat Partners vs. LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"The answer here is: anyone can! Sign up for the LiveChat Partner Program and once you start bringing new customers in at a steady pace, apply to become a LiveChat expert.","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"To give an example of how your work process may work as a LiveChat Experts, here’s how it works for one of our most dedicated and successful partners, the ChatShop.","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"The ChatShop is a UK-based team of customer support specialists who help their customer implement and benefit from using live chat solutions. LiveChat is one of the elements of their professional portfolio, and their motto ‘Real people, real conversations’ reflects their approach to customer service in general.","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"Here’s how they start working with new customers by establishing their most important goals:","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"They’ve been consistently delivering 98% customer satisfaction rating, and have been able to increase the number of leads for their customers by 50% which led to over £20 million in sales revenue.","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"When we’re verifying LiveChat Partners who applied to become Experts, we’re looking for businesses and professionals who can deliver outstanding services, help us expand our customer base, and who we can recommend to our 26,000 users with 100% confidence.","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"LiveChat Partners vs. LiveChat Expert","content":"If it sounds like you might fit the bill, read more about the application process and submit yours here.","header":"Who can become a LiveChat Expert","permalink":"/help/livechat-experts/livechat-partners-vs-livechat-expert/"},{"category_title":"How to get your company listed","content":"Acquire quality leads for your company from our clients and visitors and gain experience in supporting your customers in discovering the value and the possibilities of our product.","header":"How to get your company listed","permalink":"/help/livechat-experts/how-to-get-your-company-listed/"},{"category_title":"How to get your company listed","content":"To get listed as a LiveChat Expert, you should:","header":"How to get your company listed","permalink":"/help/livechat-experts/how-to-get-your-company-listed/"},{"category_title":"How to get your company listed","content":" Actively participate in LiveChat Partner Program Fill in and request expert profile verification (directly in the Partner Panel).  ","header":"How to get your company listed","permalink":"/help/livechat-experts/how-to-get-your-company-listed/"},{"category_title":"How to get your company listed","content":"If your profile meets our standards, we’ll verify and publish it within a couple of days. Otherwise, we’ll reach out with suggestions of improvements we find necessary to implement. Whenever we decline expert profile publication, we also provide partners with a detailed explanation on reasons behind our decision and conditions under which it can be repealed.","header":"Verification","permalink":"/help/livechat-experts/how-to-get-your-company-listed/"},{"category_title":"How to get your company listed","content":"Once your profile gets approved, it appears on The Experts Marketplace straight away. As a LiveChat Expert, you will also get a badge confirming your association with our company.","header":"Verification","permalink":"/help/livechat-experts/how-to-get-your-company-listed/"},{"category_title":"Affiliate Partner","content":"What works best? From our Partners’ experience: writing top-notch product reviews! Prepare comprehensive and trustworthy product reviews and comparisons that will interest visitors.","header":"Create valuable content","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Highlight the most relevant LiveChat benefits and help readers understand how can our product make their online activity better.","header":"Create valuable content","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Feel free to take this idea to athe whole new level and create your own product review/ product comparison website. They usually work like a charm! The most important is to create valuable content and optimize it for specific keywords you want to target. A comprehensive SEO strategy is the key to your success.","header":"Create valuable content","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Running a website or a blog of your own? Monetize traffic you generate by publishing LiveChat promo banners and signup widgets with your affiliate link applied. You’ll find all the necessary resources directly in your Partner App.","header":"Publish LiveChat ads or signup widgets","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Marketing experts know exactly how it works. All you have to do is to create various campaigns for different channels and verify which is performing best for you.","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Once you get an understanding which channels and campaigns perform best, allocate your budget accordingly.","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Try applying discounts and special deals on LiveChat plans (using Campaign Builder, available directly in the Partner App) to encourage more people to sign up. Our partners found this method useful in boosting their conversion rates.","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Oh, and don’t forget about bid adjustment. It can be done on many levels:","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":" Keywords Device, Hour of day, Location, Audiences, etc.  ","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Important: Be very careful with keywords you use direct the traffic. Promotion of simple ‘live chat’ and ‘chat’ phrases will probably result in lots of impressions and clicks but relatively small conversion. People tend to look for chat solutions that are (cough!) …slightly less business-oriented than ours. ;)","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Direct traffic to our website and track the efficiency of your campaigns using a UTM-based Performance Report, located directly in the Partner App.","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Prefer to track your performance using a third party software? Feel free make use of UTM_term to place your custom param.","header":"Manage paid search campaigns","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"The importance of social media channels use in affiliate marketing has been growing significantly over the past few years. Take advantage of your social presence to promote LiveChat among your followers.","header":"Promote LiveChat on Social Media","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Is traffic on your website literally striking? Capitalize on your success and create a partner directory with exclusive offers for your site visitors! Offer discounted LiveChat plans - as your recommended solution - and encourage visitors to give it a try!","header":"Add a ‘Partner Deals’ directory to your site","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Want to get a good deal for your website visitors? Contact us and let’s set up a dedicated offer on LiveChat!","header":"Add a ‘Partner Deals’ directory to your site","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"This method of sharing affiliate links is especially efficient! Build up your email lists and create direct email campaigns for your subscribers.","header":"Leverage Email Marketing","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Just don’t forget to identify your audience and make your messages as relevant and authentic as possible. This is crucial for your success!","header":"Leverage Email Marketing","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Email marketers often experiment with different offers to check which of them the subscribers find attractive. What usually works best for email marketers that we team up with is emphasizing how can businesses benefit from using LiveChat. Real life examples and specific use cases (find them here) are especially valuable for potential customers.","header":"Leverage Email Marketing","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Also, people just love discounts and special deals! Let them enjoy LiveChat on special terms by creating campaigns offering discounted LiveChat plans.","header":"Leverage Email Marketing","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Affiliate Partner","content":"Need more tips on how to optimize your email campaign? You’ll find lots on our blog. And don’t hesitate to reach out for a dedicated offer on LiveChat for your subscribers.","header":"Leverage Email Marketing","permalink":"/help/how-to-earn-with-the-partner-program/affiliate-partner/"},{"category_title":"Solution Partner","content":"Offer LiveChat implementation to websites you build or services you provide. Make it an element of your offer! Create custom solutions and let your clients enjoy LiveChat to the fullest.","header":"Apply LiveChat to the projects you run or services you offer","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"How to monetize it?","header":"Apply LiveChat to the projects you run or services you offer","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":" Use Solution Partner section in the Partner App to set up and customize clients subscriptions according to their needs. Extend LiveChat features using Agent App Extension. Set your own rates for LiveChat and bundle payments with other services you provide.  ","header":"Apply LiveChat to the projects you run or services you offer","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"Build custom solutions linking LiveChat to your client’s software. Make use of webhooks which immediately notify clients LiveChat subscription about particular events occurring in their software. You can see more information and documentation for our 100% open API here.","header":"Build Individual Integration","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"How to monetize it?","header":"Build Individual Integration","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":" Charge extra for both your hard work and the use of our product.  ","header":"Build Individual Integration","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"Embed LiveChat widget in the apps you create. The users will be able to provide support straight from your applications.","header":"Embed LiveChat in mobile apps","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"How to monetize it?","header":"Embed LiveChat in mobile apps","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":" Add embedding live chat support in apps to your offer. Charge clients for implementing such solutions. If you own an app, consider charging extra for live support by as part of premium (paid) version of your application. Apply a button (containing your affiliate link) that will direct users to LiveChat. Get commission for every sale you help us make.  ","header":"Embed LiveChat in mobile apps","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"LiveChat is a perfect addition to every online business. Use our promotional materials to learn how valuable it can be. Show your customers LiveChat uniqueness.","header":"Offer business advisory","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"We built dedicated integrations with over 90 apps. It’s not that we’re not proud of them but we believe you can make yours much better! If so, feel free to connect LiveChat with popular platforms like Wordpress, Hubspot, Salesforce, Shopify, and Prestashop and sell your plugin to clients.","header":"Build better integrations to ours","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"How to monetize it?","header":"Build better integrations to ours","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":" Publish your integration on LiveChat or other marketplaces and charge users for it. Apply affiliate links to your plugin and get a commission out of every client you help us get.  ","header":"Build better integrations to ours","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"There are many popular solutions we still didn’t integrate with. Develop specific integrations and we will publish it in the Integrations section.","header":"Create something new","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"Build extraordinary add-ons, plugins, or other LiveChat-related solutions our documentation allows you to. All within The Developer Console.","header":"Create apps using LiveChat Developer Console","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":"How to monetize it?","header":"Create apps using LiveChat Developer Console","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"Solution Partner","content":" Publish apps on the LiveChat Marketplace and any other open marketplace you want to. Apply affiliate links to your solutions so that clients could sign up for LiveChat from whatever you created. This way, you’ll get a fixed 20% recurring commission for each LiveChat subscription you help us sell.  ","header":"Create apps using LiveChat Developer Console","permalink":"/help/how-to-earn-with-the-partner-program/solution-partner/"},{"category_title":"LiveChat Expert","content":"Your profile will be displayed in our Marketplace where our 26,000 of users and 900,000 monthly website visitors will be able to see it. Now imagine how many new customers you could get if only your profile would get them to contact you.","header":"Increase your visibility","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"},{"category_title":"LiveChat Expert","content":"So, how could you increase your visibility in our Marketplace? There are at least a few ways to do that:","header":"Increase your visibility","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"},{"category_title":"LiveChat Expert","content":" Focus on making your description as professional and informative as possible. Don’t forget to write about your unique approach and why the customers should choose your business over others on the list. Ask your existing and past customers for reviews. They can seriously boost your Marketplace position and help you acquire new leads. The testimonials should be insightful and specific as well.  ","header":"Increase your visibility","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"},{"category_title":"LiveChat Expert","content":"While for us, the Marketplace is a place to promote the apps and services created by our partners and professionals participating in our Developers Program, you may look at it entirely different. The Marketplace profile could serve as your professional portfolio. Don’t hesitate to fill it with as many details about your company as you’ll find useful. Company description, links to your successful projects, customer testimonials, you name it.","header":"Use your Marketplace profile as a professional portfolio","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"},{"category_title":"LiveChat Expert","content":"Make sure that the profile reflects a full range of who you are as an Expert.","header":"Use your Marketplace profile as a professional portfolio","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"},{"category_title":"LiveChat Expert","content":"As a LiveChat Expert, you will also get a badge confirming your association with our company. We highly encourage you to place it on your blog or website, or sharing it on social media platforms.","header":"Use your Marketplace profile as a professional portfolio","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"},{"category_title":"LiveChat Expert","content":"We’ve got some top players from all over the world listed in our Marketplace. What if you could contact them with one click and start collaborating? Well, you actually can! We’ll even help you making this business partnership happen. Contact them right from the Marketplace, and get in touch with us at: partners@livechat.com.","header":"Discover your next business partner","permalink":"/help/how-to-earn-with-the-partner-program/livechat-expert/"}]