Your affiliate deck

5 min read
updated: May 8, 2024

We are the creators of a product suite that empowers businesses to deliver excellent customer service and rack up successful sales. We help to engage website visitors, turn them into customers, automate online support, and scale teams.

If you want to promote and sell reliable, top-notch products, you’re in the right place! Upon joining our program you get everything you need to start: from the marketing assets to tracking tools. Membership is entirely free of charge.

What can you sell within your Partner Program?

LiveChat - With over 37 000 customers and 1.8B chats handled per year it’s a robust customer service platform for online messaging and sales. It helps to engage online visitors to the chat, support them, and recommend new products. It’s easy to install and offers a wide range of customization options. 

👉 +30% revenue

👉 +48% customer base

👉 98% customer satisfaction 

ChatBot - This is a platform for building and launching conversational chatbots without coding. Chatbots can be used in every industry to engage, qualify, and convert online customers and automate marketing tasks. With an intuitive drag-and-drop builder and ready-to-use story templates, it’s easy to implement and has room for wide customization too. 

HelpDesk - This is an easy-to-use ticketing system with over 9M solved customer cases in the last year alone. Any company will quickly appreciate the benefits of organizing their communication in a clear way.

👉Ticket resolution time -39%

👉Ticket resolution time -50% 

How much can I earn?

By being active within the Affiliate Program you can earn from 20% to 22% commission for a lifetime of every paying customer. This is how it translates into amounts.

LiveChat

Assuming you attract an average-sized client who purchases a license for three agents on the Business plan, you’ll earn 20% of $59 per agent per month. Given the average length of the license (40 months and more), you’ll get $1,416.

ChatBot

The most popular ChatBot package (Team) for $142 annually will give you $738 for the average duration of the license over 26 months. This isn’t even the most expensive package. And we didn’t include the additional profits from handling multiple chats.

HelpDesk

In the most popular plan (Team), a client pays $34 per user per month. The average number of users per license is 6 - and on average, licenses for HelpDesk stay with us for 22 months (and this number keeps growing).

It means that with just one license, you will earn an average of $897 with the standard 20% commission.
It means that with just one license, you will earn an average of $897 with the standard 20% commission.

Who should I promote your products to?

Industries

We mostly focus on ecommerce, perfect communication with potential and returning customers is a must when selling online. Our ecommerce integrations - like Shopify or BigCommerce - are neat opportunities to find bigger customers. Target keywords mentioning “shopify live chat” and create materials describing our integrations to win those customers.

If you feel that other integrations can also bring attention to your audience, you can target them too! Our products integrate with PayPal, Google Analytics, WhatsApp, and many others

However, our products are also used in other industries. Education, healthcare, finance, gambling, and IT are the most popular ones among our customers. 

Our long term clients are in marketing, support services, web apps, wholesale, finance, and retail.
Our long term clients are in marketing, support services, web apps, wholesale, finance, and retail.

Keywords

As mentioned, the best keywords to aim for are product keywords (live chat, chatbot, helpdesk). Since they are quite difficult, it’s worth combining them with integration names (also mentioned above) or aiming for transactional, long-tail keywords in SEO applications.

Our main market focus is the US, but it doesn’t mean that you cannot promote our products to audiences from other countries. 

How do you promote the products?

The basic activity means directing traffic through an affiliate link. You can do it in a few ways:

  • Purchasing ads (pay-per-click, with no platform limits).
  • Posting product reviews, comparison articles, and lists.
  • Promoting our products on your social media.
  • Recording video reviews.

How can you support my sales efforts?

In the Partner App, you’ll find ready-to-use marketing assets. They include banners, graphics, and a wide range of copy that you can use when creating promotional content.

Additionally, you can use the custom campaign builder. By creating a campaign through the campaign builder, you can incorporate extras like changing the trial length and adding a discount. Apart from that, you can create the campaign’s name and choose the landing page you want your audience to visit first. The name is especially important as it lets you spot how the given campaign went.

There are also several places in the Partner App where you can monitor your performance in real time and - as a result - be more effective and successful. Also, let’s not forget about the 24/7 support! Every time you have a question, we’re here to help.

Do you have an idea for a non-standard campaign or other co-selling idea? Contact us and present it – we’ll advise you on how to implement it. Let’s get in touch!

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