Your first steps in our Partner Program

4 min read
updated: May 8, 2024

Welcome to our Partner Program!

If you’re looking for new growth opportunities, you’re in the right place. With products from our customer service suite, you can extend your business offer and carve out your share of the online communication market.

You might be wondering about the differences between our two programs and what steps you should take. Worry not—here’s everything you need to know.

Your first steps in our Partner Program

As soon as you sign up, you become a member of the Affiliate Program. It means that you can:

However, you haven’t been granted access to the Solution Program yet. To do so, you must apply by filling out the form in the Solution section. 

Once you are accepted to this program, you’ll have the opportunity to:

  • offer our products to your clients at a custom price,
  • create accounts for your customers, customize them, and provide other services,
  • submit leads to our sales team and be rewarded once the deal is closed,
  • create additional features/services with our API.
If you’d like to create new integrations, custom interfaces, or features, you should also join the Developer Program. This additional program allows you to market and sell your solutions on our Marketplace.
If you’d like to create new integrations, custom interfaces, or features, you should also join the Developer Program. This additional program allows you to market and sell your solutions on our Marketplace.

Now that you know the basics, let’s discuss the differences between the programs so you can decide which one is best for your needs. Of course, you can choose to be active in both programs and that’s OK too.

Affiliate Program

As an affiliate, you can promote our products via your unique affiliate link and earn a 20% commission (up to 22%) for every paid account.

The Affiliate Program allows you to promote our products as part of your business routine. Once you set up your Partner account and log into the Partner App, you’ll receive your unique referral link (with a 120-day tracking cookie).

We encourage you to use the campaign builder and build custom campaigns as it allows to use custom landing pages, discounts, and better tracking options.
We encourage you to use the campaign builder and build custom campaigns as it allows to use custom landing pages, discounts, and better tracking options.

Then, all you do is:

  • share the link with your audience using the channels you know best,
  • get us new, paying subscriptions,
  • grab at least a 20% commission for the lifetime of every new subscription you help us get.

-> For whom?

This program was built for:

  • Publishers and content creators wanting to build a stream of passive income by promoting our product to their audience.
  • Independent marketers who know how to direct people to our landing pages with their paid search campaigns.
  • Bloggers and website owners looking to monetize their traffic.
  • Entrepreneurs seeking an additional revenue stream.

-> Programs’ benefits

How can you take advantage of this partnership?

  • Add affiliate links, promo banners, or signup widgets to your website.
  • Write live chat app reviews and comparisons, then post them on your blog, fan page, or channel.
  • Publish webinars and success stories related to our products.
  • Run paid search or email campaigns.

Solution Program

For those seeking to take their partnership with us to the next level, the Solution Program offers a comprehensive suite of benefits tailored to advanced business opportunities. 

This program is designed for marketing agencies, software houses, value-added resellers, and consulting/outsourcing companies that want to provide customized solutions and services related to LiveChat’s products.

The key benefits of the Solution Program include:

  • Product reselling (with customizable pricing and service offerings).
  • Lead submission (so we can close the deal on your behalf).
  • Access to exclusive benefits and rewards based on performance tiers.
  • Integration capabilities with a wide range of ecommerce, CMS, and CRM platforms. 
  • Co-marketing opportunities to showcase expertise and gain visibility in the LiveChat Marketplace.
  • Free product demos that you can use on your website and sales demos.
  • An opportunity to get listed on our Marketplace and earn by offering services to our customers.

Here’s more about the tiers & benefits in the Solution Program.

Partners within the Solution Program earn tiers based on the level of success they’ve achieved for their customers using our products. Ranked from Bronze to Gold, each tier unlocks additional benefits that gain more online visibility for your business and can increase your customer base.

-> Programs’ benefits

How can you take advantage of this partnership?

  • Resell our products.
  • Set up and customize customers’ accounts.
  • Build and sell custom solutions for our products.
  • Provide customer service training or outsource your live chat agents. 
  • Set your own rates for our products and bundle payments with other services you provide.

Comparison of the programs

Here is a comparison of our programs. It should give you a better understanding of how they work and how you can benefit from them.

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