Setting up licenses for your clients

To create a LiveChat trial license directly in the Partner App, you should:

  1. Go to the ‘Solution Partner’ section in your Partner App.
  2. Hit ‘Create a free trial’ button.
  3. Fill in the fields with the relevant data
  4. Confirm trial license creation by hitting ‘Create a free license’ button once again.

create free trial Modal window where you can create trials for clients in Solution Partner section

Once you finish these steps, we’ll create the trial for your client and send an invitation to start using LiveChat to the email you provided.

solution welcome email Email invitation email that end clients receive

Important: If you need access to account you create for your client, you can set it up using your own email and then add your customer as an Admin in the LiveChat app. Not sure how to move forward? Reach out to us at and we’ll personally explain the flow.

Automating the trials creation process is possible with some developer skills and with the use of Partner Program’s API documentation.

Partner Program Terms