Product demo account
Knowing the products you sell is the bread and butter of your success as a Text partner. You need to understand the business benefits and key features of LiveChat, ChatBot, HelpDesk, and Text, and be able to show your customers how each one fits into their workflow.
That starts with getting a demo account and testing the products yourself.
How to get a demo account
As soon as you’re accepted into the Text Solution Partner Program, you can get a demo account. There are two ways to request one:
- During a discovery call, if you’ve just joined the Text Solution Partner Program.
- Straight from the Sales & training section of the Partner app.
Just let us know in the form which product you want to test (LiveChat, ChatBot, HelpDesk, or Text) and what email address you want it created on.
Once we process your request, you’ll get a confirmation email letting you know your demo account is ready.
How long does your demo account stay active?
Here’s what to expect regarding your product demo account:
- Your demo account is active for 3 months after initial activation.
- Once you make your first sale, we extend it for another 6 months.
- After that, it keeps renewing as long as you make at least one new sale every 6 months.
How can you use your demo account?
We encourage you to use your product demo (be it LiveChat, ChatBot, HelpDesk, or Text) to:
Showcase it on your website
Yes, you can implement it on your website and use it for free. At the same time, you’ll get to know how our products work, which makes you more confident going into your first implementations.
It also builds credibility with a potential client. If they see you using the same software you’re recommending to them, they trust you more.
Use it during your product presentations
A product demo supports your sales process. Set it up to match your client’s use case so they can see how it works, whether it meets their expectations, and how it fits their business.
Use it as a developer sandbox
It lets you test your add-ons and integrations before you install them on your customer’s license.
