Product 101

2 min read
updated: Jul 1, 2019

Once you become our Partner, you will have the opportunity to work with the most recognizable products in the customer service industry. Our apps are used by over 37k business customers from all over the world. From small businesses to enterprise-size companies, all boost their revenue, online presence, and customer experience with products from our suite.

LiveChat

It’s a live chat platform that was designed to improve sales and customer happiness. Once it’s added to a website, it allows staying in touch with website visitors and actively turning them into customers.

With over 170 integrations (like Google Analytics, MailChimp, Facebook Messenger to name only a few), LiveChat seamlessly blends into every businesses’ workflow and allows to see results from day 1.

ChatBot

This all-in-one platform allows building and launching conversational chatbots without coding. Its main purpose is to automate customer service and make it more efficient, but it can be also used in marketing and sales.

With a simple drag and drop builder and ready to go templates, it’s possible to create an efficient chatbot without coding skills. It easily integrates with Slack, WordPress, Facebook Messenger, and Zapier. However the best thing is, it integrates with LiveChat like a dream.

HelpDesk

HelpDesk is a user-friendly ticketing system that helps businesses manage customer support. It makes it easy for teams to handle customer inquiries and provide quick solutions.

The software has a simple interface where customer issues can be tracked, assigned, and prioritized. This ensures that customers receive timely responses and that their tickets are resolved efficiently.

HelpDesk also allows team members to collaborate and share information, making it easier to work together. It provides useful reports and analytics to help businesses understand their support performance and make improvements. It can also be customized to fit specific needs and integrates with other popular tools.

Overall, HelpDesk helps businesses improve their customer support and build better relationships with their customers.

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