Once you become our partner, you can work with some of the most recognizable products in the customer service industry. Over 30,000 teams worldwide, from small businesses to enterprise-size companies, use our products to boost their revenue, online presence, and customer experience.
Here’s a quick look at what you can offer your clients.
Text
Text is our primary product: an AI-powered workspace for faster, smarter customer service. It brings AI agents, chat, and ticket management together in one place, so clients get everything they need from a single product. Text is sold on its own and doesn’t merge with LiveChat, ChatBot, or HelpDesk.
What it does:
- AI agents handle the first wave of chats, capture leads, complete tasks, and pass complex issues to the right team, so human agents can focus on the conversations that need them.
- Chat and ticket management live in the same workspace, so agents don’t have to switch tools.
- Campaigns start conversations with shoppers while they browse, turning support into a sales channel.
- Reports show how much revenue conversations generate.
- Integrations and automations fit into the tech stack a business already uses, including Shopify and other ecommerce platforms.
The AI learns from each client’s own business knowledge, so its answers stay accurate and relevant. Setup is no-code, so clients can launch without developers.
Why it’s easy to sell: Text appeals to businesses that want to grow without adding overhead. Plans start at $19 per user per month on annual billing, with a 14-day free trial and no credit card required.
Proof it works:
- Wembley Stadium generated $1.5M in additional revenue in eight months.
- Nuvoo grew AI Agent sales by 432%, and AI Agent now drives about 70% of its chat sales.
- Fuse cut resolution time from almost five days to under two while handling about two-thirds more tickets with the same team.
LiveChat
LiveChat is a live chat platform built to improve sales and customer happiness. Once it’s added to a website, businesses can stay in touch with visitors and turn them into customers while they browse.
With over 170 integrations, including Google Analytics, Mailchimp, and Facebook Messenger, LiveChat fits into almost any workflow, and clients can see results from day one.
ChatBot
ChatBot is an all-in-one platform for building and launching conversational chatbots without coding. Its main purpose is to automate customer service and make it more efficient, but it also works well for marketing and sales.
A simple drag-and-drop builder and ready-to-use templates make it easy to create an effective chatbot without coding skills. It integrates with Slack, WordPress, Facebook Messenger, and Zapier, and works especially well with LiveChat.
HelpDesk
HelpDesk is a user-friendly ticketing system that helps businesses manage customer support. Teams can track, assign, and prioritize customer issues in one simple interface, so customers get timely answers and tickets get resolved efficiently.
Team members can collaborate and share information, and built-in reports and analytics show how support is performing and where to improve. HelpDesk can be customized to fit specific needs and integrates with other popular tools.
